ACCESS INFORMATION

HOW TO BOOK

Due to the participation aspect of this show please contact us if you have any access needs.

You can email the box office on access@kxtickets.com - this inbox will be monitored from 10am-6pm Monday to Saturday. The KX Tickets team can assist you with your booking and give you more information about the show, facilities at the venue and ticket prices available.

So that the venue staff can ensure you have an enjoyable experience, please let us know when you book your tickets whether you have any specific requirements, such as the need for step free access or if you will be bringing an assistance dog.

STEPS

Street Level to Foyer: 6 steps
Foyer to Courtroom Stalls: 31 steps
Stalls Level to Galleries: 33 steps
Galleries: Enter at row B. 2 steps down to row A. 2 steps up to row C. 6 steps up to row D. Steps in the Galleries are steep and narrow.

In addition there is double door access from street to the foyer via a ramp: 1.6m

STALLS

Row F has step free access. There are steps down, via the aisles, to all other rows.

To be a Player you will need to walk down at least 8 steps.

GALLERIES

Access to the Galleries is up a flight of stairs, with no lift access. Once at Gallery level, the steps to access Rows C and D are steep. Seats in Row A have narrow access due to the original features of the grade II listed galleries. These seats may not be suitable for patrons with access requirements or vertigo sufferers. We advise that patrons with access requirements check with box office before purchasing Gallery tickets.

WHEELCHAIR SPACES

There are a limited number of wheelchair spaces available. Please contact us on access@kxtickets.com to make a booking.

LIFT ACCESS

Access to the Stalls can be step free as there is a lift from the street to the atrium, and a separate lift from the atrium to the chamber (stalls).

There is no lift access to the Galleries so please do not book tickets on the Gallery level if you are unable to manage stairs or heights.

Doors on the lifts are automatic.

Lift Dimensions: Access Entrance to Courtroom Stalls: 2.0m (double doors from lift walkway to stalls level). Foyer to Courtroom Stalls: 1.08m (lift door).

ACCESSIBLE TOILETS

Quantity: 1 Male / 1 Female

Female
Location: Courtroom Stalls level inside the Female toilets
Entry Door Width: 0.83m
Cubicle Door Width: 0.92m

Male
Location: Courtroom Stalls level inside the Male toilets
Entry Door Width: 0.83m
Cubicle Door Width: 0.92m

DOOR WIDTHS

Main Doors: 1.37m
Accessible Door: 1.58m
Gate Between Foyer & Courtroom: 1.47m (when both open), 75cm approx (when one open)
Courtroom Stalls Doors: 1.47m double doors
Gallery Doors: 0.82m
Doors to Stairs: 0.82m

All doors are manual but staff will be on hand to assist where necessary.

SEAT WIDTHS

Stalls: 21 inches / 53.34cm
Gallery: The gallery has benched seating rather than individual seats, but there are numbers on the floor so you can see where on the bench you should sit.

HEARING LOOP

There is a hearing loop at the venue for patrons who are hard of hearing. The system works best in the Chamber Stalls and Central Gallery and can be obtained from our Front of House team.

To see a map of where the hearing loop will and will not work in the Stalls, please click here.

To see a map of where the hearing loop will and will not work in the Galleries, please click here.

Seats where the loop will not work are marked in red. The maps will open in a new window.

ASSISTANCE ANIMALS

There is space in front/under seats in the Stalls for assistance animals to sit without blocking aisles, which are sometimes used by the cast to enter/exit the stage.

If you would prefer our Front of House team to take care of your assistance animal during the performance, please let us know and your animal can be cared for in a safe place until you need them returned to you.

CLICK HERE TO READ THE EUAN'S GUIDE REVIEW OF LONDON COUNTY HALL

ACCESSIBLE TRAVEL INFORMATION

You can view full travel information for the venue by clicking here.

PUBLIC TRANSPORT

Step free access from the Jubilee Line at Waterloo Station (9 minute walk) and the Circle and District Lines at Westminster (7 minute walk).

Click on the Accessible Tube Map you'd like to view and it will open in a new window:

Large Print Tube Map
Avoiding Stairs Tube Guide
Step Free Tube Guide
Claustrophobia / Anxiety Tube Map

WALKING

Both Westminster and Waterloo Bridges are wheelchair accessible, as are the Golden Jubilee Bridges, connecting the South Bank with Victoria Embankment.

DRIVING

Please note that as Belvedere Road is a private road, it is not possible for taxis or other vehicles to drop off at the entrance to County Hall.

There are two car parks nearby:

Waterloo Car Park is a 2 minute walk from County Hall but has no disabled parking bays. Find out more here.

Q-Park Westminster is a 12 minute walk away and whilst it does not have any disabled parking bays, Q-Park strive to make their car parks accessible with lifts, ramps and automatic doors. Find out more here.

The nearest drop off point for vehicles is 50 metres from the theatre entrance at the corner of Belvedere Road and Chicheley Street.

Alternatively, taxis can drop off at Park Plaza Westminster Bridge which is a shot walk over Forum Magnum Square to the theatre entrance.